TO OUR VALUED CUSTOMERS
First and foremost, we would like to say a BIG THANK YOU for your support throughout this time. It means a lot to us!
We were also keen to keep you updated with our current way of working. Our key policy throughout the pandemic has been that the safety and welfare of our customers and staff comes first. Where safe to do so, we will continue to operate as best we can within government guidelines. Mouldlife is therefore still serving customers and accepting both online and telephone orders - as well as providing technical support by telephone.
Please rest assured that we are adopting safe practices and social distancing throughout the order processing chain and within our warehouse. Staff are using gloves and alcohol wipes where appropriate to ensure products, tools and surfaces are kept clean to the best of our ability.
Please note that no customer collections or site visits are possible at this time. Next day deliveries cannot be guaranteed due primarily to carrier restrictions. Deliveries are being collected and made using carriers that are adopting appropriate safe practices including social distancing, no signature collections and deliveries.
Thank you again for your support. We hope you’re all keeping safe and well!